Drive renewals and upsells with interactive product demos

Demoboost helps Customer Success teams deliver interactive, self-guided product experiences that accelerate onboarding, improve adoption, and reduce churn — Scale your impact across accounts while keeping your team focused on high-value customer relationships.

See How Customer Success Teams Use Demoboost

Measurable results for Customer Success teams

3x

faster onboarding for new customers

80%

reduction in support tickets through self-service demos

37%

improvement in upsell / expansion driven by interactive demo engagement

2x

increase in product adoption and feature usage

What changes when Customer Success uses Demoboost?

Without Demoboost

Manual onboarding and face to face sessions  consume significant time

Customers struggle to discover features

Adoption tracking is limited

I’m missing upsell opportunities due to low value/ new use case awareness.

With Demoboost

Self-guided, interactive demos streamline onboarding

Personalized demo journeys highlight key functionality and value

Demo engagement analytics provide clear insights into usage patterns

Focus on high-value accounts while automation handles routine education

Where Customer Success teams use Demoboost every day

Deliver guided product tours and interactive walkthroughs for new users.

Highlight key features and educate users through personalized demos

Self-service demos answer common questions, reducing tickets and manual effort.

Encourage customers to adopt new features with interactive, self-guided demos for each release. Share how-to tutorials along with feature launches to remove any barriers to adoption.

Maximize customer success by showcasing the full value of your product with interactive demos. Make it easy and engaging for your customers to explore your product, introduce them to use cases and features they haven’t tried yet, and give them more reasons to upgrade.

How does Demoboost help you drive adoption and reduce churn?

  • Which features customers are actively using and engaging with
  • Which accounts may need additional guidance or support
  • Adoption patterns that indicate risk or opportunity, helping reduce churn
  • What actions to prioritise — guided by real usage data, not guesswork

Customer Success teams trust Demoboost

Hazel Brown

Manager, Global Ecosystem Strategy & Programs

Celonis

Demoboost makes it easy to give prospects and customers hands-on product experiences without running full demos.

Nikki Bell

Solutions Engineer – Team Lead

Cisive

Self-guided demos reduce onboarding time and let us focus on strategic customer support.

Nils Heblich-Menke

Chief Product Owner

Bosch

Demoboost is our answer for more interactive, more contextual and more hands-on learning experience, providing users with the answers where and when they need it.

Deliver exceptional customer experiences and watch the expansion soar

See how Customer Success teams use Demoboost to accelerate onboarding, improve adoption, and focus on the accounts that matter most.

Talk to a Customer Success Specialist

FAQs

How does Demoboost accelerate onboarding?

Interactive, self-guided demos allow new users to explore your product independently, reducing time spent on manual, face-to-face sessions.

Can Demoboost improve feature adoption?

Yes. Personalized demo journeys guide users to the most relevant features, increasing adoption and reducing churn risk.

How does Demoboost reduce support workload?

Self-service demos answer common questions, resolving issues before they require manual intervention, which decreases support tickets.

Can Demoboost help identify upsell opportunities?

Yes. Demo engagement analytics highlight accounts exploring new features, giving Customer Success teams actionable insights to drive expansion and retention.

Is Demoboost easy to integrate with existing tools?

Demoboost syncs with CRMs, marketing automation, and customer engagement platforms, so data-driven insights appear in the tools your team already uses.